Základní info
The course is aimed at workers who will support users accessing Citrix Virtual Apps and Desktops. In this course, you'll learn how to use Citrix Director to interact with user sessions and capture information for troubleshooting or escalation to the administrative team. Get essential knowledge about Citrix Virtual Apps and Desktops technology, understand how the components interact with each other. You'll learn about each component, common user problems, and how you can apply a methodical approach to solving them using real-world scenarios. At the end of the course, you will be able to adequately solve or escalate end-user problems.
