ServiceNow Platform Implementation (EN)

Popis kurzu

Attend ServiceNow Platform Implementation to learn how to successfully implement core ServiceNow functionality to meet customer business requirements and serves as foundational training for implementing line-of-business applications.

ServiceNow Platform Implementation Training enables attendees to successfully implement core ServiceNow functionality to meet customer business requirements and serves as foundational training for implementing line-of-business applications.

This course covers common technical aspects of an implementation and provides practice working as part of a deployment team. This mix allows attendees to learn tactical skills and responsibilities required based on their role as well as develop a holistic view of all team roles and responsibilities.

Cíle kurzu

• Successfully implement core ServiceNow functionality to meet customer business requirements 


• Acquire foundational training for implementing line-of-business applications

Obsah kurzu

• Using common resources to learn about ServiceNow


• Core system setup, including configuration management database (CMDB)


• Supported authentication options


• Application security and encryption


• Configuration best practices and design principles


• Integrations, including LDAP, Single Sign On, and IntegrationHub


• Instance Management and data hygiene

• Hands on implementation based on functional requirements


• End to end sprint cycles, including planning, execution, and review


• Go live preparation


• Deployment of code to a test instance

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